There are all kinds of avenues for people to use to communicate their experience. Within the actual hospital, we have a telephone line that people can call to voice their concerns. These comments are sorted and passed to the right director to handle. For these internal issues, we also have a grievance process if we are unable to resolve the issue right away such as with director involvement or by contacting the patient directly. If that still doesn’t fix the problem, we have a grievance procedure including a grievance committee who looks at finding a solution. In addition, people can contact the Joint Commission to voice complaints. An email and phone number are available for people to contact. We have posters placed throughout the halls stating patient rights, one of which is the write to file a grievance. The phone number for both internal and external channels can be found on these posters as well as on our website.
If I am a patient and I am unhappy about an aspect of my hospital visit, what do I do or where do I go?
Events
Virtual Columbia College Financial Aid Nights
Columbia College Dogwood Theater | 5:00 pm - 7:00 pm
Calaveras Master Gardeners Open Garden Gate
Calaveras Master Gardeners Demonstration Garden | 9:00 am - 1:00 pm
Columbia College Dogwood Theater | 5:00 pm - 7:00 pm
Calaveras Master Gardeners Open Garden Gate
Calaveras Master Gardeners Demonstration Garden | 9:00 am - 1:00 pm
Virtual Columbia College Financial Aid Nights
Columbia College Dogwood Theater | 5:00 pm - 7:00 pm
Spooky Flea Market in the Park
West Side Memorial Park | 12:00 am
3rd Annual Boots, Bids &BBQ
The Barn at Hurst Ranch | 12:00 am
Columbia College Dogwood Theater | 5:00 pm - 7:00 pm
Spooky Flea Market in the Park
West Side Memorial Park | 12:00 am
3rd Annual Boots, Bids &BBQ
The Barn at Hurst Ranch | 12:00 am
Virtual Columbia College Financial Aid Nights
Columbia College Dogwood Theater | 5:00 pm - 7:00 pm
Spooky Flea Market in the Park
West Side Memorial Park | 12:00 am
Under the Big Top Show
Summerville High School | 2:00 pm - 3:00 pm
Columbia College Dogwood Theater | 5:00 pm - 7:00 pm
Spooky Flea Market in the Park
West Side Memorial Park | 12:00 am
Under the Big Top Show
Summerville High School | 2:00 pm - 3:00 pm
Virtual Columbia College Financial Aid Nights
Columbia College Dogwood Theater | 5:00 pm - 7:00 pm
Spooky Flea Market in the Park
West Side Memorial Park | 12:00 am
Farmers Market
Murphys Community Park | 9:00 am - 1:00 pm
CLICK HERE FOR ALL EVENTS
Columbia College Dogwood Theater | 5:00 pm - 7:00 pm
Spooky Flea Market in the Park
West Side Memorial Park | 12:00 am
Farmers Market
Murphys Community Park | 9:00 am - 1:00 pm
